MyMSK

MyMSK is the official patient portal application for Memorial Sloan Kettering Cancer Center. This essential mobile tool empowers patients and their caregivers by centralizing healthcare management directly on their personal devices. It transforms the complex journey of oncology care into a more manageable and informed experience. Users choose MyMSK for its secure, direct access to critical medical information and seamless communication with their dedicated care team, all from a single, trusted platform. The MyMSK app is designed to provide clarity and control during treatment.

Secure Health Data Access

The MyMSK portal provides immediate, encrypted access to personal health records. Patients log in using secure credentials to view a comprehensive dashboard. This section displays recent and upcoming appointments, lab results, and current medication lists. Users can review their latest test outcomes as soon as they are published by their care team, eliminating anxious waits for phone calls. The design of MyMSK prioritizes clarity, presenting complex medical data in an organized and easily understandable format, which is a core benefit of the MyMSK experience.

Direct Care Team Messaging

This function within MyMSK facilitates secure, asynchronous communication with healthcare providers. Instead of playing phone tag, patients can send non-urgent questions or updates directly to their doctor’s office or nurse. They compose a message, select the appropriate recipient from their care team, and send it through the app’s encrypted system. This efficient workflow within MyMSK often leads to faster responses and provides a written record of all correspondence. It ensures patients never lose track of important medical advice.

Integrated Telemedicine Visits

MyMSK seamlessly integrates virtual appointments into the patient's schedule. Users receive notification of an upcoming telehealth session and can join the video call directly through the MyMSK application. The process involves clicking a link at the appointed time, enabling a face-to-face consultation from anywhere. This feature of MyMSK removes travel burdens for patients, making consistent check-ins more convenient. The platform ensures a stable and private connection for discussing sensitive health information.

Appointment and Calendar Management

Managing a complex treatment schedule is simplified through MyMSK. The application syncs all medical appointments, including consultations, infusion sessions, and radiation therapy, with the device’s native calendar. Patients can view details, get directions to the clinic, and set reminders. If a reschedule is necessary, users can often request a new time slot directly through the MyMSK interface. This proactive organization helps prevent missed appointments and reduces administrative stress.

Digital Health Questionnaires

Prior to appointments, patients are frequently required to complete health assessments. MyMSK delivers these forms digitally directly to the user's device. Patients answer questions about their current symptoms, side effects, and overall well-being through an intuitive form interface. Submitting these pre-visit questionnaires through MyMSK gives the care team vital information in advance, making in-person consultations more efficient and focused on the patient’s immediate needs.

Centralized Billing and Payments

The MyMSK app consolidates financial aspects of care into one transparent hub. Patients can view detailed statements, see insurance payments, and understand their outstanding balances. To make a payment, users review the bill, enter their payment information securely, and receive a digital confirmation receipt. This feature of MyMSK demystifies the often-complex medical billing process, allowing users to manage financial obligations on their own time without needing to call billing departments.