Mobile Link for Generators

Mobile Link for Generators: Remote Monitoring for Home Standby Power

The Mobile Link for Generators system provides remote monitoring for your home standby generator. This hardware and software solution, developed by Generac, connects compatible generators to a mobile application. Users install the Mobile Link for Generators cellular module onto their generator, which then transmits operational data. This setup allows homeowners to receive real-time status updates, maintenance alerts, and performance history directly on their smartphones, ensuring peace of mind and proactive management of their critical power system from any location.

Real-Time Operational Status Dashboard

Upon opening the app, users are greeted by a centralized dashboard displaying the current status of their generator. This includes whether the unit is in standby mode, actively running, or requires attention. The Mobile Link for Generators interface shows key metrics like output voltage and frequency. Users check this dashboard routinely to confirm their system is ready. This immediate visibility is the core function, providing assurance that the generator will perform during a power outage without requiring a physical inspection of the outdoor unit.

Active Alarm and Notification Management

The system automatically pushes notifications to a user’s mobile device for critical events. These alerts can signal a wide range of issues, from low fuel levels and required maintenance to more serious fault codes. Users configure their notification preferences within the Mobile Link for Generators app, choosing which alerts they receive and how. This proactive feature ensures homeowners are immediately informed of problems, enabling them to contact a service dealer promptly to schedule repairs and avoid prolonged system downtime.

Historical Data and Maintenance Logging

The application maintains a detailed history of all generator activity and user-initiated commands. Users can review past run times, see a log of all notifications received, and track completed maintenance. This creates a comprehensive digital record. For scheduled servicing, users or their authorized dealers can reference this history within the Mobile Link for Generators log to verify past work and plan future upkeep, which is essential for maintaining the generator’s warranty and long-term reliability.

Remote Start and Exercise Cycle Control

Users can manually command their generator to start or initiate a weekly exercise cycle remotely through the app. This is done by navigating to the control section and selecting the desired function. The Mobile Link for Generators system sends the command via cellular signal to the module on the generator, which then executes the action. This allows homeowners to verify operational functionality on demand or reschedule a maintenance cycle without needing to interact with the generator’s onboard control panel.

Integrated Fuel Level Monitoring

For generators connected to a permanently installed propane tank with a compatible fuel level sender, the app can display the current fuel percentage. Users monitor this reading over time, especially after extended run periods. The Mobile Link for Generators system uses this data to trigger low-fuel alerts. This feature helps users plan refills in advance, preventing a situation where the generator cannot operate due to an empty tank during an extended power outage, thereby ensuring continuous backup power availability.

Direct Dealer Locator and Service Communication

The app includes a tool to find nearby Generac-certified service dealers. Users access this feature to search by location or ZIP code. The Mobile Link for Generators database provides dealer contact information, making it simple to call or email for support directly from the application. This direct link streamlines the process of getting professional help, ensuring that any issues identified through the monitoring system can be addressed quickly by qualified technicians.

The Mobile Link for Generators platform transforms generator ownership from a reactive experience into a managed, proactive system. By delivering critical data and controls to a user’s smartphone, it offers unparalleled convenience and security. The consistent performance of the Mobile Link for Generators makes it an essential modern upgrade for anyone relying on a home standby generator for protection against power outages.