HxGN dC3 Mobile Client

HxGN dC3 Mobile Client is a professional mobile application for accessing and managing enterprise-grade video surveillance and security systems. This powerful mobile tool from Hexagon’s Safety, Infrastructure & Geospatial division delivers real-time situational awareness directly to security personnel, enabling immediate response to incidents from any location. The HxGN dC3 Mobile Client transforms a smartphone or tablet into a vital command center, providing control over live feeds, evidence, and alarms. For organizations requiring robust security management on the go, the HxGN dC3 Mobile Client is an indispensable operational asset.

Live Video Monitoring and Playback

Users of the HxGN dC3 Mobile Client initiate monitoring by logging into their secure system dashboard. The primary action involves selecting from a list of connected cameras to view high-definition live streams directly on their device. The workflow allows personnel to pan, tilt, and zoom (PTZ) on camera feeds using intuitive touch gestures to closely inspect an area or incident. For investigative purposes, the HxGN dC3 Mobile Client provides instant access to recorded footage. Users perform a search by specifying a camera, date, and time to review past events, which is crucial for evidence gathering and auditing security protocols.

Real-Time Alarm and Event Management

This function begins when the HxGN dC3 Mobile Client receives a push notification alerting the user to a triggered event. Upon opening the alert, security personnel can see the source of the alarm and immediately access the associated live video feed to visually confirm the incident. The user then performs an assessment and can acknowledge the alarm directly within the HxGN dC3 Mobile Client interface, logging the response for their team. This rapid workflow ensures that critical events are never missed and that there is a documented chain of action for every security alert.

Direct Evidence Capture and Annotation

When an incident occurs, users can create immediate visual evidence using the HxGN dC3 Mobile Client. The process starts by capturing a still image or a video clip from a live or recorded feed. The user then performs annotation tasks, using drawing tools to highlight specific areas of interest, such as a person or vehicle, and can add text notes for context. This annotated evidence is automatically timestamped and geotagged, creating a secure, court-admissible file that can be saved locally on the device or exported to other systems for further investigation.

Secure and Centralized Evidence Management

The HxGN dC3 Mobile Client serves as a hub for organizing all incident-related materials. Users start by navigating to the evidence library, where all captured clips, images, and case files are stored in a centralized, encrypted database. The workflow involves sorting evidence by date, case number, or alarm event, making it simple to retrieve specific files during an investigation. Personnel can then share this evidence securely with authorized team members or export it for official reporting, ensuring a seamless and compliant chain of custody directly from a mobile device.

Map-Based Situational Awareness

This feature provides a geospatial overview of an entire secured area. Users open an interactive map within the HxGN dC3 Mobile Client that displays the precise location of every camera, sensor, and active alarm. By tapping a camera icon on the map, the user can instantly pull up its live video feed, connecting the visual data to a physical location. This workflow is vital for coordinating a physical response, as security teams can quickly understand the geography of an incident and deploy resources to the exact point of interest.

Advanced Search and Filtering for Investigations

For in-depth reviews, the HxGN dC3 Mobile Client offers powerful search tools. An investigator begins by defining parameters such as a specific date range, camera ID, or alarm type. The system then processes this query and returns a filtered list of all relevant video clips and events. The user can play each video result directly within the app to locate the exact moment of interest. This methodical process eliminates the need to manually review hours of footage, significantly speeding up the investigation and evidence-collection timeline.

User Authentication and System Configuration

Administrators manage access and customize the mobile experience through robust configuration tools. Within the HxGN dC3 Mobile Client settings, an admin can define user roles, set permissions for camera access, and configure the types of push notifications each user receives. This ensures that personnel only see information relevant to their duties, maintaining operational security. The setup process is straightforward, allowing organizations to quickly onboard new team members and tailor the HxGN dC3 Mobile Client to fit their specific security protocols and response strategies.