Strawberry

Strawberry: Your All-in-One Travel and Loyalty Companion

Strawberry is the official mobile application for managing your entire travel experience across a vast network of Nordic hotels and services. This app provides a centralized platform for users to book accommodations, handle reservations, and unlock exclusive member benefits. With Strawberry, travelers can streamline their journey from planning to checkout, making it an indispensable tool for frequent visitors to the region.

Managing Active and Upcoming Reservations

Within the Strawberry app, users view a comprehensive list of all current and future bookings. They can select any reservation to access its full details, including check-in/out times, room number, and included amenities. The interface allows for modifications, such as adding extra services or products to an existing reservation. This function ensures all trip information is organized in one place, providing clarity and control. Strawberry simplifies the pre-arrival process, letting users manage their plans efficiently.

Streamlined Check-In and Mobile Key Access

For supported hotels, Strawberry enables a digital check-in process that users can complete directly from their smartphones. Upon arrival, instead of visiting the front desk, guests can use the app to unlock their room with a Mobile Key. This feature is activated for a specific booking and turns the phone into a digital key. The entire procedure is designed to save time and offer a contactless experience, showcasing how Strawberry enhances the guest journey through technology.

Booking New Hotels and Experiences

Users explore new destinations by browsing the integrated catalog of over 240 hotels within Strawberry. The app provides filters to narrow searches by location, date, and preferences. After selecting a property, users proceed through a standard booking flow, entering guest details and confirming payment. Strawberry also promotes curated experiences, such as spa retreats or city trips, which can be booked alongside accommodations. This transforms the app into a tool for discovering and planning entire vacations.

Tracking and Redeeming Spenn Loyalty Rewards

The Strawberry app serves as the hub for the Spenn loyalty program. Members log in to view a dashboard displaying their current Spenn balance and recent activity. The app clearly outlines member tiers and associated benefits, such as complimentary nights or exclusive rates. Users see how many Spenn they earned from a completed stay and can explore rewards available for redemption. This system integrates directly with bookings, automatically applying eligible discounts and tracking progress toward new rewards.

Accessing Exclusive Red Carpet Member Benefits

Eligible members can opt into the Red Carpet program through their Strawberry account settings. This section of the app provides a dedicated area for exclusive offers, such as priority entry to concerts and events. Users browse available Red Carpet experiences and can often book or register for them directly within the app. This feature adds significant value to membership, positioning Strawberry as more than a hotel app but a gateway to premium Nordic entertainment.

Reviewing Receipts and Stay History

After checkout, all stay details and receipts are archived within the Strawberry app. Users navigate to a "Previous stays" section to review past visits. For each stay, they can select an option to have a receipt emailed to them, which is typically available 24 hours after departure. This digital filing system ensures financial records are easily accessible for personal or business accounting, demonstrating how Strawberry aids in post-trip administration.