BIT Mobility

BIT Mobility App: Urban E-Moped Sharing for Eco-Friendly Travel

BIT Mobility is a micro-mobility service offering shared, electric mopeds for urban travel. The core function of the BIT Mobility app is to locate, unlock, and pay for these zero-emission vehicles, providing a convenient alternative to cars or public transport. Users download the app to access a network of vehicles for short trips, promoting a cleaner and more efficient way to navigate city streets.

Scanning a QR Code to Unlock Vehicles

Users begin by opening the BIT Mobility app to view an interactive map displaying nearby available e-mopeds. After locating a vehicle, the user physically approaches it and uses the app’s scanner to capture the unique QR code located on the vehicle. This action sends an unlock command. A successful scan confirms the rental has started, and the user can then begin their trip. This seamless process is the primary way to initiate every rental with BIT Mobility.

Utilizing the Group Ride Function

For those traveling with others, BIT Mobility provides a specific group functionality within the app. The primary user who initiates the rental selects the ‘Group Ride’ option before scanning. This mode allows the app to unlock not just one, but up to eight BIT Mobility vehicles simultaneously with a single QR scan. Each member of the party then takes their own individual e-moped. This feature streamlines the process of starting a journey with friends while maintaining the requirement for solo riding per vehicle.

Completing the Beginner Mode Tutorial

New users are guided by BIT Mobility through an integrated beginner mode. This tutorial is typically accessed from the app’s main menu or is prompted upon a first-time login. It involves a series of informational screens and short videos that explain the core service mechanics, such as locating and parking rules. Users interact by swiping through the instructions. Completing this tutorial ensures riders understand how to properly and safely use a BIT Mobility vehicle before their first rental.

Taking the Safety Quiz on Traffic Laws

BIT Mobility encourages safe riding practices by including an educational quiz within the app. Users navigate to the "How It Works" section and select the "Quiz" option. The feature presents a series of multiple-choice questions regarding local traffic regulations and safe operating procedures for e-mopeds. Users tap to select their answers for each question, receiving immediate feedback. This proactive tool helps reinforce important safety knowledge for all BIT Mobility riders.

Activating and Using Per-Minute Insurance

Users can opt into optional accident insurance directly through the BIT Mobility app. This is typically found in the account or vehicle settings menu. The user toggles the insurance option on or off at their discretion, often before starting a ride. When activated, the insurance coverage is tied to the duration of the rental; the cost is calculated and added to the trip’s total based on the exact minutes the feature was active, providing flexible protection for each journey with BIT Mobility.

Ending a Trip and Parking Correctly

To conclude a rental, a user must park the BIT Mobility vehicle in a designated area, which is clearly shown within the app’s map as a highlighted zone or specific parking stall. After coming to a complete stop, the user opens the app and selects the option to end the trip. The system verifies the vehicle is in a valid parking location before processing the final rental charge. This final step completes the transaction and locks the vehicle, making it available for the next BIT Mobility user.